Laxmi’s snippets of wisdom: Supplier’s risk

 This is a guest post by Hariharan Laxminarayan

"knowing supplier's risk - knowing your Supplier better"

In today’s day and age, in which outsourcing can be the norm, and not only major global corporations stretch across the globe, but also potentially mid-market and mom-and-pop suppliers, supply chains are no longer insulated from risky external or environmental events. These risks can range from a natural disaster, such as the Japan earthquake and tsunami, to lax safety policies, in the case of the Bangladesh garment factory fires, the fallout of European suppliers due to Brexit exposure to the regular ebb and flow of business, including when a supplier is acquired or goes out of business. These risks, in themselves, are not a new problem for supply chain, but as the supply chain grows more complex, so do the risks to supply, especially when visibility is blurred and there is no back-up plan in sight.

 Every company has a certain percentage chance that it could have an operational disruption of some sort. If a company that independently has a 97 per cent chance of performing perfectly does business with a supplier that has a 97 per cent chance of performing perfectly, the chance of something bad happening between the two of them is higher than either of the two of them individually. So, with every link in the supply chain, there is an increasing chance that risk could come to fruition. The longer the supply chain, the higher the mathematical risk. Knowing the risks of a disruption to supply continuity, knowing the likelihood of those risks and developing an appropriate plan for mitigating those risks are the foundational aspects of supply risk management.

An organization can’t prevent or avoid risk if it doesn’t know who its suppliers are, where they are located, and therefore, what its risks are.

We’re living in an increasingly connected and global world and saw countless examples even over the past year of supply chain vulnerability.

As supply chains become leaner and market more competitive, the supply chain impact of these [risk] events can be profound. Basic mitigation strategies like safety inventory and excess capacity are inadequate. There’s a critical need for businesses to be on offence whereby they’re proactively collaborating with suppliers to avoid, or respond to, disruption in a quick and efficient manner. This creates a competitive advantage, increased speed to market, cost reductions and brand protection.

Costly outages, delayed reaction time, lack of quality control and cost containment challenges are all major risks businesses become susceptible to when they’re not familiar with their entire supply base. The more collaborative and communicative you are with suppliers, the more you can mitigate risk. It’s a matter of maintaining control and playing defence and offence at the same time

Often, organizations may not know every single supplier of every single component, but they can get down to any critical components, and they need to know what those are and where that’s coming from. Once they map it out electronically, it becomes much easier. If they want to be able to link it, they should take that network for any specific product line or SKU, and look at that supplier network, and map it out and visualize it, so they can make changes. They can also tie that in with risk management software solutions that can be predictive in telling an organization where there’s political unrest or weather issues or something else going on. They can look at it across that supplier network to see where they need to maybe take some action

Organizations and Buyers should identify high-risk suppliers based on the financial impact on the business, but he also adds the time to recover for the business in case of a disruption.

There needs to be a constant assessment of strategies—including back-up options, inventory management, rapid response manufacturing, etc.—that can be put in place to manage any risks with these suppliers. Increasingly, it is important to start evaluating the risk impact of a supplier change as part of this process.

 Familiarize yourself with the suppliers. Knowing and measuring the potential financial impact and time to recover from risks driven by suppliers can help an organization manage its risk profile and take corrective/predictive actions as needed.


Hariharan Laxminarayan is a procurement professional with 25 years’ experience. He is an active member of the Chartered Institute of Procurement and Supply (CIPS), being a Chartered FCIPS, CIPS Global Congress Member and Chair at CIPS UAE - Northern Emirates. And a person I am happy to have as a friend and mentor for the past several years. 


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